Tag - Guard Tour Software

Customer Service

How Bad Customer Service Can Cost Your Security Guard Business?

Customer service is one of the most critical aspects of a security guard business. It plays a critical role in retaining the clients to extract more value from them over time. By delivering not only outstanding security services but also top-notch customer services, you can recoup client acquisition costs & cultivate a loyal client base. But often in the process to grow the security guard business quickly, good customer service takes a back seat. And that’s how poor or no [...]

Guard Tour System

The 2-Step Guide To Adding Post Site In Guardso Guard Tour Software

Guardso, the robust security guard tour patrol system is known to streamline security operations unlike any other. What makes it possible is, its easy to use independent modules, integrated to work together for providing results that are sure to blow anyone’s mind away. With that in mind, here we are today to answer another interesting question regarding guard tour software. How Are Post Sites Added In Guardso Guard Tour Software? Well, the answer to this question is rather simple than [...]

Security Guard Management System

How To Assign Security Guards To Post Site In A Security Guard Management System?

Guardso security guard management system is designed specifically to assure greater efficiency of a security team. The only way to achieve it is by understanding how the guard tour software works. So, here we are taking one step at a time to answer a question we are confident you’ll ask while using Guardso security guard management system. The question is: How Are Security Guards Assigned To Post-Site In Guardso Security Guard Management System? The answer to this question lies in [...]

How To Deal With Demanding Clients Using Active Guard Patrol System

As the competition gets tough and the struggle to retain clients for longer periods of time intensifies, a major burden falls on the quality of customer service your private patrol firm is providing. Often the security guards find themselves at the helm of customer service on site when dealing directly with them is certain. Not more than often, security guards may encounter clients that are difficult. The way the guard handles these clients is enough to create or break the [...]

Guard Tour Software

Identify Top 6 Attributes of Highly Effective Guards using Guardso Guard Tour Software

Security guards undoubtedly are the most important elements that lie at the heart of a private patrol company. They play a crucial role in creating a sense of safety and security for the clients. So, the question we generally ask is what attributes should security guards have? When, we should be asking how to explore them using a guard tour software of which a security guard might not even be aware? Expectations are set by private patrol companies for security [...]