Why Your Security Guard must know all De-escalation TechniquesCameron N.
One type of security guard training that is often ignored is conflict resolutions. That’s because many security guard management companies do not realize the tremendous difference de escalation training makes in the workplace. Below, we will look at the benefits that such training has for customers, security guard companies and the general public. What makes de-escalation training a must-have conflict resolutions package for security guards?
A Security Guard with De-escalation Training could save lives
In the past, we have witnessed how tensions in the workplace could escalate to violence. For instance, an employee disgruntled by a forced resignation or unemployment could seek retribution by trying to harm his former colleagues. Alternatively, a criminal could perpetuate a hostage situation on the premises. A security guard with de-escalation training could be useful in situations such as these. Using de-escalation techniques, such a security officer could lessen the chances of the situation escalating to violence.
Stopping violence could not only save the lives of a clients’ employees, but the life of the perpetrator as well. De escalation techniques would also come in handy when security guards deal with suicidal persons.
De-escalation Techniques result in less Property Damage
During de-escalation training, security officers learn how to keep themselves and others calm during volatile situations. They learn how to watch out for signs that the situation is about to change for the worse. By doing so, security guards can prevent or at least minimize damage to property by violent offenders. Take this example. A security guard finds a person vandalizing a property and claiming activism. A guard who can talk down such an individual then apprehend him can save the clients’ property from further damage.
Giving your guards de-escalation training could mean the difference between saving lives and costs. Make sure to offer your guards this exercise if you want the best results for you and your client.