Why Your Security Guard must know all De-escalation Techniques


Why Your Security Guard must know all De-escalation Techniques

One type of security guard training that is often ignored is conflict resolutions. That’s because many security guard management companies do not realize the tremendous difference de escalation training makes in the workplace. Below, we will look at the benefits that such training has for customers, security guard companies and the general public. What makes de-escalation training a must-have conflict resolutions package for security guards?

A Security Guard with De-escalation Training could save lives

In the past, we have witnessed how tensions in the workplace could escalate to violence. For instance, an employee disgruntled by a forced resignation or unemployment could seek retribution by trying to harm his former colleagues. Alternatively, a criminal could perpetuate a hostage situation on the premises. A security guard with de-escalation training could be useful in situations such as these. Using de-escalation techniques, such a security officer could lessen the chances of the situation escalating to violence.

Stopping violence could not only save the lives of a clients’ employees, but the life of the perpetrator as well. De escalation techniques would also come in handy when security guards deal with suicidal persons.

De-escalation Techniques result in less Property Damage

During de-escalation training, security officers learn how to keep themselves and others calm during volatile situations. They learn how to watch out for signs that the situation is about to change for the worse. By doing so, security guards can prevent or at least minimize damage to property by violent offenders. Take this example. A security guard finds a person vandalizing a property and claiming activism. A guard who can talk down such an individual then apprehend him can save the clients’ property from further damage.

Giving your guards de-escalation training could mean the difference between saving lives and costs. Make sure to offer your guards this exercise if you want the best results for you and your client.

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Comments (4)

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    Pablowill Reply

    I am intrigued by the benefits of the de-escalation techniques, now I am curious to know more about this. Looking forward to another article where you could shed more light on the topic.

    January 30, 2018 at 9:59 am
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    Robert Dsouza Reply

    You have made few good points here. Kudos!

    February 12, 2018 at 8:54 am
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    Angel Jack Reply

    Being a security guard myself I completely understand how important it is to know de-escalation techniques. Have saved lives after all, all thanks to them. It was amazing to find this post and know someone cares.

    April 27, 2018 at 5:12 am
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    Lisa Resnick Reply

    Great insights as always, Cameron. Every security guard deserves to go through this post at least once. Very well written!

    July 26, 2018 at 10:37 am

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