Five Reasons Clients No Longer Want Paper Reports From Security Guard CompaniesCameron N.
Guardso has rapidly become the number one leading security guard app in the industry. Through its various features, it has brought efficiency to security guard companies in many ways. One of the features included is the online reporting. This allows guards to easily share reports with their supervisors and eventually with their clients. The types of reports submitted are incident reports, dialysis activity reports, task reports amongst others. With the increasing efficiency of the system, clients are no longer interested in paper reports. Here are five reasons why security guard companies client don’t want to paper reports.
Lack of Images, Videos, and Audio in Paper Reports
As much as paper reports are useful in guard tour patrol systems, they can be subjective. The quality of a written report will depend on the guard’s’ ability to convey exactly what happens and the client’s’ capacity to visualize what is in the report. This problem has been solved by security guard software. The security guard app features audio, video and pictorial attachments in the reports. This allows the guard to give an accurate representation of what truly happened.
Like any written material, the legibility of the handwriting will vary from person to person. This creates an opportunity for miscommunication which could happen if the report is written in illegible handwriting. The improved reporting system uses the standard font so that the message is understood by the client.
Hard to Track
Another problem that arises from written reports is the difficulty in tracking the report. In case it is lost, it would be difficult to trace the original paper, meaning that the data would be lost. The security guard software, on the other hand, allows you to retrieve your reports whenever you need them. The supervisor can also tell which guard authored the report. This is essential for accountability and to improve the efficiency of the guards.
Easy to Lose
Similar to any paper document, a handwritten report is easy to lose. It can easily be mistaken for something else or misplaced altogether. Guardso, our security patrol solution stores all your reports and makes them readily available to the clients.
Hard to Edit
In case the supervisor needs to edit the report before submitting it to the customer, he can only do this if the report is in soft copy. Editing a written document would either mean making it untidy or rewriting the document.
There are many more benefits to using security guard software. However, enabling online reporting in a comprehensive yet simplistic way makes it the most efficient way to communicate with your guards and clients.