Customer Service

How To Choose The Right Customer Service For Your Private Security Company?

Quality customer service is one of the most crucial components of any private security company. Isn’t it? It can either make or break your company’s reputation. In fact, it is one of the best ways to impress first-time security service buyers. Which is why to provide the best customer service to your customers, you should first be aware of the types that can be incorporated into your private security company. If you aren’t aware of what they are, then here’s [...]

Security Guard Management

How Guardso Guard Tour System Helps Streamline Security Operations

A security guard tour system is nothing more than a complex yet easy to use software. Today, it is being employed by almost every security guard company in the country to track the delivery of their security services. In fact, in the form of a mobile patrol app, it won’t be wrong to express it as an advanced streamlined solution made specifically to enhance security performance as well as accountability. Guardso security tour system is one such leading guard tour [...]

Private Patrol

4 De-Escalation Techniques Every Guard On A Private Patrol Needs To Know

The job of private patrol guards is to merely observe, report through security guard reports, and call the police if a crime occurs in their presence. The last thing they should do while encountering a non-compliant or violent subject is to apply an objectively reasonable level of force to stabilize the situation. Though even when the law varies from state-to-state, the only time it can be justified anywhere is while making a citizen’s arrest. Which is why not only the [...]

How To Implement Data-Driven Decision Making Using A Patrol Guard Tour System?

If you want to sustain and grow in the present competitive market, walking by assumptions can be fatal. A security firm must realize the value of data-driven decision making and the utility of a patrol guard tour system in realizing this objective. Using a security reporting system is a smart strategy that makes it convenient for you to collect ground reports, and understand as well as analyze the on-site scenarios to make your business more competitive and agile. What follows are [...]

B2B Marketing Strategies

Best B2B Marketing Strategies For Small Security Patrol Companies

Small security patrol companies do not need to break their bank balance to stand out in the security industry. All they need are creative, effective, and affordable ways to market their business and increase brand awareness. If you are a small security patrol company looking for such strategies, we’ve got the best B2B marketing strategies jotted down for you. Implementing these strategies will help you keep up with the competition and stay on top of your game. So, without much [...]

security-guard-tracking-system

What “Real-Time” Means In A Security Guard Tracking System?

There are a variety of factors that can decide the effectiveness of your security guard tracking system like, the ease of scheduling, reporting mechanism, and data management. The ability to do all this in real-time reigns supreme. A real-time guard tour system can work wonders to accelerate your business growth by addressing accountability issues and improving the quality of security services offered. Not choosing a real-time guard tour system can have implications. So, let us dig a bit deeper to [...]

private-security-guards

Benefits Of Good Private Security Guards & How To Get Them Now?

The ideal private security guards are not as hard to find as they used to be. These days, all clients have to do is look up a reputable security guard company online to find the right fit for their businesses. So, what should you do to ensure that your security guard company is among the best? And just what are the benefits of having good private security guards? Read on to find out. The Benefits Of Good Private Security Guards A [...]

security-patrol-guards

Coping Up With Occupational Stress: 7 Effective Tips For Security Patrol Guards

Security patrol guards have to deal with a lot of pressure on a day-to-day basis, which makes occupational stress in their job inevitable. But a guard tour system as that of Guardso with a mobile patrol app equipped with robust features has made it easier for security patrol guards to at least report & communicate with the supervisors, reducing one of the main reasons for stress. Despite that, there are several factors responsible for causing stress. And since everyone’s tolerance [...]

live-tracking

GPS Tour Monitoring System: Why Your Guard Tour App Should Have One?

If you aim to provide better security services to your customers and ease the way you manage your security operations, installing a security patrol solution is not enough. Your security guard patrol app should be equipped with GPS Tour Monitoring System. This additional feature can do wonders to enhance reliability, increase efficiency, and improve safety level as a whole. A GPS Tour System allows you to manage security guards at the remote site to ensure they are following patrol schedules [...]

security-guard-training

Why It’s Important To Train Your Private Security Guards?

Many security companies overlook the need to train their private security guards before sending them out on the job. Lack of training in private security guards makes them less efficient than the trained security personnel in carrying out their duties. Which is why you should not commit the same mistake as them. There are numerous ways in which training promotes the efficiency of your personnel. Take a look at how you can benefit from training your private security guards, and [...]

customer-service-standards

Strategies You Got Know To Enhance Your Customer Service Standards

Customers are the core of every security guard business. Correct, isn’t it? Which is why extra measures should be taken to ensure they receive quality security services for which they are willing to pay for hefty. Therefore, they should always be your top priority. Happy customers build credibility who are more likely to recommend services. If you want them to like you, you will need to deliver the best customer experience. To make that possible, you will need to set [...]

security-patrolling-systems

Regain Control with Security Patrol System: The Two Best Overtime Reduction Tricks

In times of need to meet the demands, overtime can be a cost-effective way to flex your workforce and increase the capacity. Unplanned overtime, on the contrary, can turn into an ineffective and expensive way to fix problems. If further left undiscovered and unchecked by the security guard company, it can result in reducing active guard patrol system competitiveness. Therefore, trying to eliminate it altogether may seem like an unrealistic dream. But, finding ways to reduce it and the expenses [...]