If you aim to provide better security services to your customers and ease the way you manage your security operations, installing a security patrol solution is not enough. Your security guard patrol app should be equipped with GPS Tour Monitoring System. This additional feature can do wonders to enhance reliability, increase efficiency, and improve safety level as a whole.
A GPS Tour System allows you to manage security guards at the remote site to ensure they are following patrol schedules and are safe. In case you are looking to install a GPS Tour Monitoring System for the very first time, you may come across two types available – one installed in the vehicle and the other one which can be used on a smartphone app. Always opt for the second option, it makes sure that your security guard is trackable even if he is not in or near his vehicle.
Now let’s dig in deeper to know why your dynamic security patrol solution should also provide GPS Tour Monitoring System:
A GPS enabled security patrol app lets you keep eyes on your security guards as they move about your facility in real-time to make sure the scheduled patrols are executed and there are no deviations. The security manager can identify each security guard’s onsite movement while they are logged into the mobile app. To ensure that there is no compromise with the privacy of the security guard, after logging out, the app does not track the guard’s location, which is mandatory for legal compliance.
Address Accountability Among Security Guards
A GPS Monitoring Tour System gives the administrator the power to check if the security guard had actually visited the site. When a security guard is aware of how the system works, there are minimum chances of flouting the patrols. He is motivated to show up on time. The data for a particular period can be stored and extracted in the form of charts, making performance analysis easier.
Enhanced Reliability For The Clients
Often clients complain about lack of information regarding their site patrols. With Guardso GPS Tour system, this won’t be the case anymore. The clients can easily check the entire day’s activity of your security guards by viewing the tracking history in their securely accessible client portal from around the globe. The GPS data can prove useful for audits, legal matters, or investigations. This brings transparency, helping your business retain and gain more clients.
Empowered sales representatives are the ones responsible for implementing highly effective customer services standards. In order to do that, they need to reach their full potential, which can be done by providing the right training, the right tools, and the ultimate decision making power to resolve customer issues quickly and satisfactorily.
With these three factors in play, your sales representatives are sure to feel more invested in their customers’ success. However, do ensure you track the performance of your customer service team regularly. Don’t just ask your customers about your security services, but also ask about their experience dealing with the customer services team.
Security Guard’s Safety
The security guard’s safety is as important as safeguarding the client’s property. On-site, there are always chances of potentially dangerous situations like break-ins, theft, trespassing, or fire. Even if the security guard misses out on informing the control authority of the incident, help can be provided based on his location tracked through the GPS. It is easy to identify and direct the resources to the right target location saving you from legal issues.
Create Geofenced Areas
Having a GPS Tour Monitoring System equipped guard tour system also means having the ability to create virtual perimeters called geofence, to mark the authorized areas on post-sites for the security guards. The moment these virtually created perimeters are breached, managers are informed of the violation to take appropriate actions. This helps in keeping the security guards safe and compliant with the area accessibility as defined by the client.
A GPS Tour Monitoring System is the core of any advanced security patrol solution. It is a feature that cannot be ignored. Guardso believes in leveling up to meet the requirements of the security companies so that they can serve clients better. Equipped with the best GPS tour system it ensures to makes it easier for you to track your security guard and ensure that the clients’ facility and the security force is always protected.